Your phone,
answered.
Every time.
It only answers the call you were going to miss anyway.
Lumis picks up when you are mid-job, mid-service, or done for the day. It texts you the details and never rings in sick.
The numbers on a missed call
Every call picked up. Nights, weekends, bank holidays.
What missed calls cost you in a year depends on your numbers. Type them into the maths below and see for yourself.
After every call. Name, number, what they need. Nothing to chase.
Do your own maths
Pick your kind of business, then type your two numbers. We are not going to guess either for you.
a year
Not every missed call is lost money. Put in what you honestly lose, and the arithmetic above is all yours: no assumptions from us.
Done for you, in three steps
You do nothing technical at any point. That is the whole idea.
-
We build your agent
You tell us how you work: what you do, what counts as urgent, when you answer and when you do not. We set everything up for you.
-
We connect your number
Your existing number stays exactly as it is. Calls you do not pick up go to your agent instead of voicemail.
-
You get every call by text
The caller's name, their number, what they need and how urgent it is, sent to your phone and your inbox the moment the call ends.
One engine. Three kinds of call.
Lumis captures details the way your business actually takes them. Pick your pattern and it asks the right questions.
Trades and mobile services
The 2am burst pipe, the van that will not start, the fence down after the wind.
- Name and best number
- Where the job is
- What the job is, in their words
- When they need it
- Domestic or commercial
Cafes, restaurants and pubs
The table for six that rings at 7:15pm, mid-service, while every hand is full.
- Name and best number
- Date and time
- Number of covers
- Allergies and access needs Taken as a note, never treated as final
An allergy note is written down word for word and flagged for your team. You confirm it with the guest directly. The agent never tells a caller something is safe to eat.
Salons, barbers, clinics, garages and lettings
The Saturday skin fade, the MOT, the viewing request that rings during a viewing.
- Name and best number
- The service they want
- Who with, if they have a preference
- Date and time
- New or returning customer
Same engine underneath, tuned to your pattern in the builder. Build yours and hear it take a call.
Built to take the call.
Everything it does, nothing it pretends to do. Press play and judge it with your own ears.
A real recording of a demo call with a fictional caller, so you can judge the voice and the flow with your own ears. This one is a plumbing firm's quote enquiry, one pattern of three: build yours and hear your own. The caller and every detail they give are invented.
Everything by text and email
One summary per call, seconds after it ends. No app to learn, no dashboard to check.
Urgency triage
A call that needs you now or one that can wait. It asks the right questions, then tells you which one you have. You decide in advance how the urgent ones get handled.
Price questions
It takes the details and tells the caller you will come back with a price. It never guesses your prices.
The caller's number
Taken every time, even when they do not book. A number you can call back beats a missed call every day of the week.
Timewasters
Sales calls and wrong numbers get filtered out, not forwarded to you at 3am.
Set up for you
The agent is set up for you, and onboarding takes two minutes: attach your Lumis number to your own number in your phone settings, and that is it.
Two rules it never breaks: it books nothing you have not agreed to, and it never makes an answer up. When it does not know, it says so and takes a message.
Straight pricing. In writing.
A setup fee to build and connect your agent, then a flat monthly price. That is the entire structure.
Starter
setup, then £149 per month
150 minutes of answered calls a month
Captures the details on every call, around the clock, and sends you a text and email after each one. One number.
14 day money-back guarantee. If you're not happy in your first 14 days after your receptionist goes live, we'll refund your monthly fee in full. The setup fee is not refunded, because the build work is already done. No notice period, no questions.
Standard
setup, then £299 per month
350 minutes of answered calls a month
Asks your own questions on top of the standard set, and sorts every call the way you would: what needs you now, what is an enquiry, what is a sales call you never needed to hear. Recorded and written up. One number.
Pro
setup, then £399 per month
700 minutes of answered calls a month
Everything in Standard, plus it books into your calendar and puts urgent calls through to you live. Texts the caller back. Up to three numbers, routed to the right person. No named booking systems plugged in yet: there is a waiting list.
Go over your minutes and it is 20p a minute after that. We tell you when you are getting close, so the first you hear of it is never the bill.
The overage promise: we will never cut your line off and never send a bill you did not agree to. Go over your allowance two months running and we will ring you about moving up. That is the whole procedure.
The price you see is the price you pay. Nothing added on top.
What you are probably thinking
Fair questions, answered straight.
Will it sound like a robot?
Judge it with your own ears: the demo above is the honest answer. Your callers get a voice that talks like a person, not a phone menu asking them to press three.
Will it lose me a customer?
It only takes the calls you were going to miss, so the comparison is not Lumis against you. It is Lumis against your voicemail. A voice that takes the caller's details and promises a call back beats a beep.
What if it gets something wrong?
It does not guess. When it is not sure it says so, takes the caller's number, and flags the call for you. You get a summary of every single call, so nothing it says is hidden from you. And it never books anything you have not agreed to.
Am I tied into a contract?
No. Lumis is a monthly subscription handled through Stripe: you pay month to month and cancel whenever you like. No contract, no minimum term, no awkward phone call to get out. Cancel part way through a month and you lose nothing: that month is already paid for, so your agent keeps answering until the month ends, then stops. The only thing keeping you here should be that it keeps earning its place on your phone line.
Stop losing jobs
to voicemail.
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